Tuesday, 10 October 2006 
To: Chief Executive HEFCW 
Cc: Elin Jones AM
Mark Williams MP 
FORMAL COMPLAINT ACCORDING TO HEFCW PROCEDURES 
Dear Professor Gummet, 
My first point is that as the HEFCW external complaints procedures are not readily available or visible from your website I was of the opinion that no such procedure existed. The same is for you procedure for allegations against [...]

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