Saturday, 22 July 2006 
To: Kathryn Worsey Welsh Assembly Higher Education and HEFCW Observer
Dale Hall Clerk to HEFCW 
Cc: Mark Williams MP 
Re: Student Complaints Scheme - Higher Education Act 2004. 
You will recall writing to me at the end of 2003 on this subject stating the Welsh Assembly wishes this issue to be dealt with by means of openness and transparency. 
While [...]

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